Jon Wendt

Director, US Distribution & Logistics Services
Stryker

During his 16 years with Stryker, Jon has led a team creating a shared service Central Distribution Center supporting multiple Stryker divisions. The goal being the creation of fulfilment and value added services to end customers and internal partners. He has also led teams for a variety of Orthopaedic Implant businesses to drive innovation around field inventory track and trace capabilities, RFID capabilities, and regional distribution. Jon is a graduate of North Dakota State University with a BS in Electrical Engineering and an MBA in Operations Management from the University of Rochester Simon School.

Check out the incredible speaker line-up to see who will be joining Jon.

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Day One: Evolving Your Supply Chain In The Changing Healthcare Environment

Thursday, February 4th, 2016

14:05 PANEL: Providing More Value-Added Services To Your Customer To Increase Value And Customer Satisfaction

Sadly enough, customer satisfaction is a lost art in the business world of today... but it doesn't have to be! In fact, it's becoming more critical that you partner with your clients to provide more value to mutually benefit your firms. Learn what one of the largest medical device manufacturers in the world, and a fast-growing smaller medical device company are doing to enhance customer relationships within the supply chain and beyond.
• Creating more capabilities to offer value-added services within your organization
• Identifying which value added services your customers want and make the most sense to your business model, from inspecting to labeling services
• Understanding different mandates within hospital networks to determine which value-added services your should choose
• Focusing on collaborative programs to reduce costs in healthcare for manufacturers and providers